The Big Switch

The giant task of switching from paper health records to electronic in our outpatients departments earned local staff an invitation to the UK Public Sector Paperless Awards where they were finalists in the Paperlite Project of the Year Category.

This huge project is already paying dividends. In 2017, electronic records saved 84,519 paper records being transferred from a central storage site to various clinics, and in December 2017  almost 70% of patients (in scope for the project) were seen without a paper health record.

In addition, nearly half the 1,100 patients who visit clinics every month have benefited from their GP having easier access to medication recommendations following their appointment. Historically these recommendations were issued on a triplicate form with the patient responsible for taking it to their GP for review. Now it is completed via an e-Form which is sent to the GP Practice electronically.

Feedback has been incredibly positive with many noting that clinical areas are now much cleaner and brighter without all the paperwork and the develop also enables clinicians to prepare for an outpatient clinic remotely.