Your Guide to eHealth

We are all aware of the term ehealth – but how many of us know exactly what it means and how ehealth solutions are supporting clinicians in the day-to-day delivery of patient care? The next few pages feature some examples of the big difference which ehealth is making to all our lives.

We are extremely fortunate in Forth Valley to have clinical leadership and engagement across a range of areas which has proved vital to the successes outlined in this special feature.  I am grateful to colleagues for their continued support and drive in taking forward this important work.

Jonathan Procter
Director of IM&T/eHealth Lead

Breakdown Cover

The development of ehealth raises some very important questions amongst staff – what do I do if the electronic system breaks down? Is there sufficient back up?

Resilience is the ability to provide and maintain an acceptable level of service in the event of hardware failure and, to coincide with the planned implementation of the Electronic Patient Record (EPR), contingency arrangements are being developed.

On detection of a hardware failure or fault, the service will ‘Failover’ to alternate hardware, either seamlessly or with minimum manual intervention.  This will mitigate against future hardware failures or incidents, and in doing so, alleviate or minimise the EPR systems downtime and recovery times.

EPR Systems Currently Included

  • Topas
  • eWard/Matsys
  • EDIS
  • SCI Store
  • G2
  • Order Comms
  • EDMS

Resilience is all about having alternate infrastructure on standby to take the load in the event of hardware failure. It is not to be confused with Disaster Recovery where there are processes and policies to be followed should the system go down because of human error or a natural disaster.